Workplace Skills Training for Business and Operational Excellence
Workplace Excellence
SKILL PATH
Operate efficiently. Solve problems. Deliver results.
Develop the practical skills your teams use every day to keep work running smoothly-while building agility, quality, and a continuous improvement mindset.
33 Courses
Self-paced online learning
5 Core Capability Areas
To strengthen operational skills and drive workplace performance.
Certificate of Completion
Share your achievement
"The key is not to prioritize what's on your schedule, but to schedule your priorities."
- Stephen Covey
Author of The 7 Habits of Highly Effective People
PERFECT FOR
Professionals and teams who want to improve processes, manage projects, use technology confidently, and deliver high-quality results in a fast-changing workplace.
BUSINESS OUTCOMES
- Improves operational efficiency and productivity
- Strengthens problem solving and execution
- Enhances accuracy, quality, and compliance
- Builds agility and adaptability to change
- Supports continuous improvement and innovation
WORKPLACE EXCELLENCE CAPABILITY AREAS
Five core areas. One clear path to stronger results.
Operate & Manage Work
Organize work, manage time, and improve processes for greater efficiency.
Manage Projects & Change
Plan, execute, and adapt projects and initiatives for successful outcomes.
Use Technology & Digital Tools
Apply digital skills and tools to work smarter. and stay secure.
Improve Quality Solve Problems
Analyze issues, apply root-cause thinking. and drive continuous improvement.
Work Effectively & Adapt
Build resilience, manage priorities, and thrive in a dynamic environment.
YOUR WORKPLACE EXCELLENCE JOURNEY
1
OPERATE & MANAGE WORK
Build strong habits and streamline everyday work.
2
MANAGE PROJECTS & CHANGE
Plan and execute projects and lead change effectively.
3
USE TECHNOLOGY & DIGITAL TOOLS
Leverage technology to work smarter and more securely.
4
IMPROVE QUALITY & SOLVE PROBLEMS
Solve problems, improve quality, and drive better results.
5
WORK EFFECTIVELY & ADAPT
Adapt to change, build resilience, and stay productive.
Each stage includes at least three courses from this Skill Path.
33 COURSES INCLUDED
Core training to strengthen every aspect of workplace excellence.
#Code Cource Title
1C001 Accountability in the Workplace
2C002 Administrative Office Procedures
3C003 Administrative Support
4C008 Archiving and Record Management
5C011 Basic Bookkeeping
6C014 Budgets and Financial Reports
7C015 Business Acumen
01
Operate & Manage Work
8C016 Business Ethics
9C017 Business Etiquette
10C022 Civility In The Workplace
11C031 Creating a Great Webinar
12C033 Creativity Thinking Outside the Box
13C034 Crisis Management
14C038 Cyber Security
02
Manage Projects & Change
15C041 Developing Corporate Behavior
16C042 Developing Creativity
17C044 Digital Citizenship
18C052 Entrepreneurship
19C053 Event Planning
03
Use Technology & Digital Tools
20C054 Executive and Personal Assistants
21C071 Knowledge Management
22C073 Lean Process and Six Sigma
23C099 Project Management 6th Edition
24C104 Responsibility in the Workplace
25C105 Risk Assessment and Management
26C113 Social Media in the Workplace
04
Improve Quality Solve Problems
27C117 Supply Chain Management
28C124 Telework and Telecommuting
29C126 The Cloud and Business
30C133 Universal Safety Practices
31C137 Workplace Bullying
05
Work Effectively & Adapt
32C138 Workplace Harassment
33C139 Workplace Violence
Apply what you've learned with a real-world operational improvement plan you can use right away.
YOU WILL CREATE:
Define Opportunity & Goals
Analyze Current State
Design Solutions & Improvements
Create Action Plan & Timeline
Measure & Track Results
Evaluate & Refine for Impact
Capstone Projects That Set You Apart
Every Skill Path includes a Capstone Project-real-world application that helps you demonstrate your learning and make an impact.
YOU WILL CREATE:
Apply Your Skills
Tackle real workplace challenges.
Showcase Your Work
Build a project portfolio that stands out.
Earn Recognition
Receive a certificate upon successful completion.
Drive Results
Create value for your team and organization.
Stronger operations. Stronger results.
Build the practical skills that keep your organization running smoothly and moving forward.
Enroll as an Individual
Choose a monthly or annual plan and start learning today.
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